Terms of service

Legal stuff

Thanks for using our products and services (“Services”). The Services are provided by Vocal Ltd (“Vocal”), registered office 7/3 Livingstone Place, Edinburgh EH91PA, United Kingdom.

 

By using our Services, you are agreeing to these terms. Please read them carefully.

Using our Services

You must follow any policies made available to you within the Services.

 

Do not misuse our Services, for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

 

Using our Services does not give you ownership of any intellectual property rights in our Services or the content that you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure or alter any legal notices displayed in or along with our Services.

 

In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You may opt out of some of those communications.

 

Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.

 

Your Vocal Account

You may need a Vocal Account in order to use some of our Services. You may create your own Vocal Account, or your Vocal Account may be assigned to you by an administrator, such as your employer. If you are using a Vocal Account assigned to you by an administrator, different or additional terms may apply, and your administrator may be able to access or disable your account.

To protect your Vocal Account, keep your password confidential. You are responsible for the activity that happens on or through your Vocal Account. Try not to reuse your Vocal Account password on third-party applications. If you learn of any unauthorised use of your password or Vocal Account please contact us here.

 

Privacy and Copyright Protection

Vocal’s Privacy Policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Vocal can use such data in accordance with our Privacy Policies.

 

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the EU’s Electronic Commerce Directive .

We provide information to help copyright holders manage their intellectual property online. If you think that somebody is violating your copyright and want to notify us, you can find information about submitting notices and Vocal’s policy about responding to notices in our Help Centre.

 

Your Content in our Services

Some of our Services allow you to upload, submit, store, send or receive content You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours. 

You can find more information about how Vocal uses and stores content in the Privacy Policy or additional terms for particular Services. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

 

About Software in our Services

When a Service requires or includes downloadable software, this software may be updated automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.

Vocal gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the software provided to you by Vocal as part of the Services. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Vocal in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

 

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop a Service altogether.

You can stop using our Services at any time, although we would be sorry to see you go. Vocal may also stop providing Services to you or add or create new limits to our Services at any time.

We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service.

 

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we do not promise about our Services.

 

Other than as expressly set out in these terms or additional terms, neither Vocal nor its suppliers or distributors makes any specific promises about the Services. For example, we do not make any commitments about the content within the Services, the specific functions of the Services or their reliability, availability or ability to meet your needs. We provide the Services “as is”.

 

Liability for our Services

When permitted by law, Vocal and Vocal’s suppliers and distributors will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

To the extent permitted by law, the total liability of Vocal and its suppliers and distributors for any claims under these terms, including for any implied warranties, is limited to the amount that you paid us to use the Services (or, if we choose, to supplying you with the Services again).

 

In all cases, Vocal and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.

We recognise that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumers’ legal rights which may not be waived by contract.

 

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Vocal and its affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.

 

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retrospectively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

 

If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.

These terms govern the relationship between Vocal and you. They do not create any third party beneficiary rights.

 

If you do not comply with these terms and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The courts in some countries will not apply UK law to some types of disputes. If you reside in one of those countries, then where UK law is excluded from applying, your country’s laws will apply to such disputes related to these terms. Otherwise, you agree that the laws of UK will apply to any disputes arising out of or relating to these terms or the Services.

 

For information about how to contact Vocal, please visit our contact page.