Information for businesses

How it works

Vocal is the quickest way to hear your customers feedback, in private.


Vocal is the quickest way to hear your customers feedback, in private.
Private feedback

Our service is 100% private. Nothing your customers say is shared publicly.

Complaint handling

Hear complaints first. Respond in private and turn a negative into a positive.

Chat in real time

Reply to customer feedback immediately.

Profile page

What makes your business unique? Say it on your profile page.

Business Sign Up

Enter your details and we’ll do the rest.

Promo welcome pack - £10


Promo welcome pack – £10

Get started with a welcome pack including: Window sticker, reminder cards + card stand.


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Here’s what our customers say


Using vocal is like running a constant focus group without the hassle of actually running one

Joe Edwards
Joe Edwards
@joeedwards

We learnt so much when we started listening to the small things our customers cared about. Vocal helps us shape our customer experience.

Melisande Addison
Melisande Addison
@melisande

We encourage our customers to give us ideas, critique our new services and because it’s private and anonymous we hear what people really think!!

Harry Fowler
Harry Fowler
Sofitt personal training